Question 1

When is the best time to start my lawn treatments?

Accepted Answer

There is no particular time of year to start. We can improve the health and appearance of your lawn at any time of the year by applying the relevant lawn care treatment applicable to the current weather conditions and requirements of your lawn.

Question 2

Do I have to be at home when you visit for the treatments?

Accepted Answer

No, as long as we can gain access to the lawns we can apply the treatments. A calling card will be left to let you know we have been, and advising on any aftercare or observations we’ve made.

Question 3

Are the treatments safe for children and pets?

Accepted Answer

Yes, the products we use are safe, and our technicians are fully trained and NPTC qualified in the safe use of herbicides and pesticides.
Please see the following FAQ for how long to keep off the lawn after treatments.

Question 4

How long should we keep off the lawn after treatments?

Accepted Answer

If a liquid treatment is applied, our calling card will advise how long to keep off the treated areas. This is typically 2 hours, or until the product has dried. Grazing pets, such as rabbits, guinea pigs, tortoise, etc, should be kept off the grass until after it has been mown 3 times.
After granular treatments (fertiliser) the lawn can typically be used immediately, but any pets such as chickens or ducks that may peck at the granules, should be kept off until the fertiliser granules have dissolved. This can take anywhere between a week to a month, depending on the treatment and time of year. 
We suggest arranging a “no-treatment” area on lawns that are frequently used by grazing animals/pets.

Question 5

How long do I need to wait after treatment before mowing the lawn?

Accepted Answer

We advise not to mow for three days after our treatments. This allows time for any fertiliser granules to work their way down to the soil level, and for targeted weeds to adequately absorb the weed treatment.

Question 6

Is disposal of green waste included in your services?

Accepted Answer

All green waste generated from our services will be neatly bagged-up in returnable bags for your disposal, or we will move it to a composting area if available on-site.
Although we do not dispose of green waste ourselves, we can arrange for green waste to be collected from your property by a licensed waste contractor for green recycling.

Question 7

Do you provide leaf clearance at part of the treatment service?

Accepted Answer

We do not provide a leaf clearance service as standard and recommend that leaves are regularly cleared from lawns to prevent die-back and disease.
If there is excessive leaf cover during a scheduled visit, we may be unable to perform the planned treatment. In such cases, we will contact you to reschedule.

Question 8

Can you help with a bumpy and uneven lawn?

Accepted Answer

For small dips and hollows, we can help by applying a top dressing to smooth out the surface.
A very uneven lawn may need considerably more work, sometimes several tonnes of topsoil/top dressing, or even starting from scratch by rotovating and regrading the area before reseeding or turfing. We do not provide those soft landscaping services but are happy to advise you on the available options

Question 9

Can you give specific appointment times?

Accepted Answer

I always try to provide a two-hour window for each visit, however external factors such as traffic and weather can sometimes affect our schedule.
If there are particular days of the week that work better for you, please let us know and we will always try to book you in on these days.

Question 10

How do I pay for your services?

Accepted Answer

At Lawnwise, we offer three convenient payment options:

1.       Pay-as-you-go: An invoice will be provided after each visit.
2.       Direct Debit: Spread your payments throughout the year and enjoy a discount.
3.       Pre-Payment: Pay upfront for the year and receive a discount.

Choose the option that works best for you!

Question 11

Do I need to sign up to a contract?

Accepted Answer

No, our services are offered without any long-term commitment, giving you the flexibility to cancel at any time

Frequently asked questions